357 lines
10 KiB
Vue
357 lines
10 KiB
Vue
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<!--
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IncidentCommandDemo.vue
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事故指挥体系演示：展示事故响应中的角色分工和协作关系
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-->
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<template>
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<div class="incident-command-demo">
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<div class="header">
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<div class="title">事故指挥体系 (Incident Command System)</div>
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<div class="subtitle">点击角色卡片，了解各角色的职责和协作关系</div>
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</div>
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<div class="org-chart">
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<div class="org-level org-top">
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<div
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:class="['role-card', 'commander', { active: activeRole === 'ic' }]"
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@click="selectRole('ic')"
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>
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<div class="role-icon">🎖️</div>
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<div class="role-name">事故指挥官</div>
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<div class="role-eng">Incident Commander</div>
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</div>
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</div>
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<div class="org-connector">
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<div class="connector-line"></div>
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</div>
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<div class="org-level org-middle">
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<div
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v-for="role in middleRoles"
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:key="role.id"
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:class="['role-card', { active: activeRole === role.id }]"
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@click="selectRole(role.id)"
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>
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<div class="role-icon">{{ role.icon }}</div>
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<div class="role-name">{{ role.name }}</div>
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<div class="role-eng">{{ role.eng }}</div>
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</div>
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</div>
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</div>
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<div v-if="currentRole" class="role-detail">
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<div class="detail-header" :style="{ background: currentRole.color }">
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<span class="detail-icon">{{ currentRole.icon }}</span>
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<span class="detail-name">{{ currentRole.name }}</span>
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</div>
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<div class="detail-body">
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<div class="detail-section">
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<div class="section-label">核心职责</div>
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<div class="responsibilities">
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<div
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v-for="(r, i) in currentRole.responsibilities"
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:key="i"
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class="resp-item"
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>
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<span class="resp-num">{{ i + 1 }}</span>
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<span>{{ r }}</span>
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</div>
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</div>
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</div>
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<div class="detail-section">
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<div class="section-label">关键能力</div>
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<div class="skills">
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<span
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v-for="skill in currentRole.skills"
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:key="skill"
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class="skill-tag"
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>
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{{ skill }}
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</span>
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</div>
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</div>
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<div class="detail-section">
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<div class="section-label">常见话术</div>
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<div class="quote-box">
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"{{ currentRole.quote }}"
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</div>
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</div>
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</div>
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</div>
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<div class="scenario-box">
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<div class="scenario-title">模拟场景：支付系统 P0 事故</div>
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<div class="scenario-timeline">
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<div
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v-for="(event, i) in scenarioEvents"
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:key="i"
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class="event-item"
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>
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<span class="event-time">{{ event.time }}</span>
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<span
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class="event-role"
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:style="{ background: event.color }"
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>
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{{ event.role }}
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</span>
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<span class="event-text">{{ event.text }}</span>
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</div>
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</div>
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</div>
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</div>
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</template>
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<script setup>
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import { ref, computed } from 'vue'
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const activeRole = ref('ic')
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const allRoles = {
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ic: {
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id: 'ic',
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icon: '🎖️',
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name: '事故指挥官',
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eng: 'Incident Commander',
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color: '#8b5cf6',
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responsibilities: [
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'统筹协调整个事故响应过程',
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'做出关键决策（回滚、切流、降级等）',
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'确保各角色高效协作，避免混乱',
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'控制事故响应节奏，定时同步进展'
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],
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skills: ['全局视野', '决策能力', '沟通协调', '压力管理'],
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quote: '当前状态：支付服务不可用。运维组排查数据库，后端组准备回滚方案，通讯组每 10 分钟同步一次。'
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},
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comm: {
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id: 'comm',
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icon: '📢',
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name: '通讯协调员',
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eng: 'Communications Lead',
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color: '#3b82f6',
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responsibilities: [
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'对内：定时向管理层和相关团队通报进展',
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'对外：更新状态页面，通知受影响客户',
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'记录事故时间线，为复盘提供素材',
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'过滤噪音信息，确保指挥官专注决策'
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],
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skills: ['文字表达', '信息整理', '多方沟通', '时间管理'],
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quote: '状态更新：我们已识别到支付服务异常，团队正在紧急处理中，预计 30 分钟内恢复。'
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},
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ops: {
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id: 'ops',
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icon: '🔧',
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name: '运维负责人',
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eng: 'Operations Lead',
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color: '#ef4444',
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responsibilities: [
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'执行具体的技术操作（回滚、重启、扩容等）',
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'监控系统指标变化，判断操作效果',
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'管理基础设施层面的应急响应',
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'向指挥官汇报技术层面的进展'
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],
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skills: ['系统运维', '故障排查', '脚本自动化', '监控分析'],
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quote: '数据库主节点 CPU 100%，正在执行主从切换，预计 2 分钟完成。'
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},
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dev: {
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id: 'dev',
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icon: '💻',
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name: '开发负责人',
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eng: 'Development Lead',
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color: '#22c55e',
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responsibilities: [
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'分析代码层面的问题根因',
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'准备和执行代码级别的修复或回滚',
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'评估变更风险，提供技术方案',
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'协调开发团队成员参与排查'
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],
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skills: ['代码分析', '快速调试', '风险评估', '版本管理'],
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quote: '定位到问题：昨天上线的批量查询没有加分页，导致全表扫描拖垮数据库。准备回滚到上一版本。'
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}
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}
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const middleRoles = [
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allRoles.comm,
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allRoles.ops,
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allRoles.dev
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]
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const currentRole = computed(() => {
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return allRoles[activeRole.value] || null
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})
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const selectRole = (id) => {
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activeRole.value = id
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}
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const scenarioEvents = [
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{ time: '14:02', role: '监控', color: '#3b82f6', text: '支付成功率从 99.9% 骤降至 12%，触发 P0 告警' },
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{ time: '14:03', role: '指挥官', color: '#8b5cf6', text: '确认 P0 事故，开启事故频道，召集各角色' },
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{ time: '14:05', role: '通讯', color: '#3b82f6', text: '通知管理层，更新状态页为"服务降级"' },
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{ time: '14:08', role: '运维', color: '#ef4444', text: '发现数据库主节点 CPU 100%，连接池耗尽' },
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{ time: '14:10', role: '开发', color: '#22c55e', text: '定位到昨日上线的慢查询是根因' },
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{ time: '14:12', role: '指挥官', color: '#8b5cf6', text: '决策：立即回滚昨日变更 + 数据库主从切换' },
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{ time: '14:15', role: '运维', color: '#ef4444', text: '数据库主从切换完成，连接恢复' },
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{ time: '14:18', role: '开发', color: '#22c55e', text: '代码回滚部署完成' },
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{ time: '14:20', role: '通讯', color: '#3b82f6', text: '支付成功率恢复至 99.8%，通知各方服务恢复' }
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]
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</script>
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<style scoped>
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.incident-command-demo {
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border: 1px solid var(--vp-c-divider);
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background: var(--vp-c-bg-soft);
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border-radius: 12px;
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padding: 1.5rem;
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margin: 1.5rem 0;
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}
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.header { margin-bottom: 1.5rem; }
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.title { font-weight: 700; font-size: 1.1rem; margin-bottom: 0.25rem; }
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.subtitle { color: var(--vp-c-text-2); font-size: 0.9rem; }
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.org-chart {
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display: flex;
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flex-direction: column;
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align-items: center;
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margin-bottom: 1.5rem;
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}
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.org-level { display: flex; gap: 1rem; justify-content: center; flex-wrap: wrap; }
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.org-connector {
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display: flex;
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justify-content: center;
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padding: 0.5rem 0;
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}
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.connector-line {
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width: 2px;
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height: 24px;
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background: var(--vp-c-divider);
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}
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.role-card {
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padding: 0.75rem 1rem;
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background: var(--vp-c-bg);
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border: 2px solid var(--vp-c-divider);
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border-radius: 10px;
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cursor: pointer;
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text-align: center;
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transition: all 0.2s;
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min-width: 130px;
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}
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.role-card:hover { border-color: var(--vp-c-brand); transform: translateY(-2px); }
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.role-card.active { border-color: var(--vp-c-brand); box-shadow: 0 2px 12px rgba(var(--vp-c-brand-rgb, 100, 108, 255), 0.15); }
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.role-card.commander { border-width: 3px; }
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.role-icon { font-size: 1.5rem; margin-bottom: 0.25rem; }
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.role-name { font-weight: 600; font-size: 0.9rem; }
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.role-eng { font-size: 0.75rem; color: var(--vp-c-text-3); }
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.role-detail {
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background: var(--vp-c-bg);
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border-radius: 10px;
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overflow: hidden;
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margin-bottom: 1.5rem;
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border: 1px solid var(--vp-c-divider);
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}
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.detail-header {
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padding: 0.75rem 1rem;
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display: flex;
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align-items: center;
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gap: 0.75rem;
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color: #fff;
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}
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.detail-icon { font-size: 1.3rem; }
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.detail-name { font-weight: 700; font-size: 1rem; }
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.detail-body { padding: 1rem; display: flex; flex-direction: column; gap: 0.75rem; }
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.detail-section { display: flex; flex-direction: column; gap: 0.3rem; }
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.section-label { font-weight: 600; font-size: 0.85rem; color: var(--vp-c-text-2); }
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.responsibilities { display: flex; flex-direction: column; gap: 0.3rem; }
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.resp-item {
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display: flex;
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align-items: flex-start;
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gap: 0.5rem;
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font-size: 0.85rem;
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}
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.resp-num {
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width: 20px; height: 20px; border-radius: 50%;
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background: var(--vp-c-bg-soft);
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display: flex; align-items: center; justify-content: center;
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font-size: 0.7rem; font-weight: 700; flex-shrink: 0;
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}
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.skills { display: flex; gap: 0.4rem; flex-wrap: wrap; }
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.skill-tag {
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padding: 0.15rem 0.5rem;
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background: var(--vp-c-bg-soft);
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border-radius: 4px;
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font-size: 0.8rem;
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}
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.quote-box {
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font-size: 0.85rem;
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padding: 0.6rem 0.8rem;
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background: var(--vp-c-bg-soft);
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border-radius: 6px;
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border-left: 3px solid var(--vp-c-brand);
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font-style: italic;
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color: var(--vp-c-text-2);
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line-height: 1.5;
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}
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.scenario-box {
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background: var(--vp-c-bg);
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border-radius: 10px;
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padding: 1rem;
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border: 1px solid var(--vp-c-divider);
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}
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.scenario-title { font-weight: 700; font-size: 0.95rem; margin-bottom: 0.75rem; }
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.scenario-timeline { display: flex; flex-direction: column; gap: 0.4rem; }
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|
|
|||
|
|
.event-item {
|
|||
|
|
display: flex;
|
|||
|
|
align-items: center;
|
|||
|
|
gap: 0.5rem;
|
|||
|
|
font-size: 0.82rem;
|
|||
|
|
padding: 0.3rem 0;
|
|||
|
|
border-bottom: 1px solid var(--vp-c-divider);
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
.event-item:last-child { border-bottom: none; }
|
|||
|
|
|
|||
|
|
.event-time {
|
|||
|
|
font-family: monospace;
|
|||
|
|
font-size: 0.8rem;
|
|||
|
|
color: var(--vp-c-text-3);
|
|||
|
|
min-width: 40px;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
.event-role {
|
|||
|
|
padding: 0.1rem 0.4rem;
|
|||
|
|
border-radius: 4px;
|
|||
|
|
color: #fff;
|
|||
|
|
font-size: 0.75rem;
|
|||
|
|
font-weight: 600;
|
|||
|
|
min-width: 45px;
|
|||
|
|
text-align: center;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
.event-text { color: var(--vp-c-text-1); }
|
|||
|
|
|
|||
|
|
@media (max-width: 768px) {
|
|||
|
|
.org-level { flex-direction: column; align-items: center; }
|
|||
|
|
.event-item { flex-wrap: wrap; }
|
|||
|
|
}
|
|||
|
|
</style>
|